This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user’s neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states “TYPE HP74.” The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online by clicking the button below: