Ocwen Loan Servicing Relentlessly Robo-Dialed Customers

samantha severyn

Ocwen Loan Servicing, based in Palm Beach, Florida, was hit by multiple lawsuits from multiple states for causing widespread harm to thousands of borrowers.

According to one of those customers, Jeff Heard, “Their business practices are like nothing I've ever seen…they wanted the equity [of his recently deceased fathers home]. They wanted the home. They had no intention of assisting me in anyway.” Jeff Heard claims he received hundreds of robo-calls from Ocwen, demanding he pay his father’s debts plus fees. Additionally, Heard claims that Ocwen representatives refused to believe of his father’s passing despite presenting multiple copies of his death certificate causing emotional hardship on him.  

Another customer, Mitchell Perry, claims he received a “relentless’ amount of calls on debts that weren’t even his. And the examples of harassed customers goes on, which led to the states filing a suit against Ocwen for filing illegal foreclosures, mishandling loan modifications, and more.

Heard is not only filing on behalf of himself but all other customers who endured Ocwens harassment.

Under the Telephone Consumer Protection Act, such calls could cost the party who places them up to $1,500 per call.


Update September 28, 2017: 

Mid-September 2017 Ocwen reached a $17.5 million-dollar deal to settle allegations that they violated the Telephone Consumer Protection Act (TCPA) by robo-dialing consumers without their consent.

Eligible class action members will be awarded between $55-$90 for their claim.

Check back with Pirl in the near future for the release of a claim form for this settlement.

For more information, please contact us at Info@MyPirl.com