Intercontinental Hotels Data Breach

samantha severyn

The second week of May 2017 InterContinental Hotels Group PLC was hit was a proposed class action in Georgia federal court with claims of breach of contract and unjust enrichment. The lawsuit claims Intercontinental Hotels failed to protect customers’ credit and debit card data in over 5,000 hotels worldwide, leading to thousands of hacks and stolen information throughout the 2016 year.

Plaintiff, David Orr, claimed he became aware of the data breach when he received a letter in the mail dated April 14, 2017, stating that the Intercontinental hotels payment processing system had been afflicted with malware designed to target credit and debit card information.

According to Orr’s Intercontinental Hotels class action lawsuit, the data security at the defendants’ hotels failed to live up to the data security standards promulgated by the Payment Card Industry Security Standards Council. Orr stated, “[Intercontinental Hotels Group] failed to comply with security standards and allowed its customers’ financial information to be compromised by cutting corners on security measures that could have prevented or mitigated the Security Breach that occurred.”

Orr seeks to represent a plaintiff Class consisting of all persons who used their credit or debit cards at an Intercontinental Hotels hotel between Sept. 29 and Dec 29, 2016, including all persons who received the data breach notification letter from Intercontinental Hotels.


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